Contact Us
We’re always happy to help.
If you have a question about your order, need assistance, or simply want to get in touch, our customer care team is here for you.
Customer Care
For all enquiries, please email us at:
Our customer care team is available Monday to Friday, 9am–5pm (GMT).
We aim to respond to all messages within 24–48 business hours.
Order Enquiries
To help us assist you as quickly as possible, please include your order number in your message if your enquiry relates to an existing order.
Our Approach
At Luna Fleece, we value thoughtful service just as much as thoughtful design. Every message is handled with care, attention, and respect — because your experience matters to us.
Made to be cherished.